FAQs

NOVO Showerhead — Frequently Asked Questions

1. What makes the NOVO showerhead different?

NOVO combines advanced multi-stage filtration, pressure-boosting micro-nozzle technology, and premium materials. Each showerhead is engineered to deliver cleaner water, improved pressure, and long-lasting performance — all wrapped in a modern, minimalist design.

2. What does the filter remove?

NOVO’s multi-stage filter is designed to reduce:

Chlorine

Heavy metals

Sediment

Limescale

Odors and impurities

This helps improve skin hydration, reduce dryness, and protect hair health.

3. How often should I replace the filter?

Typically, every 2–3 months, depending on water quality and usage.
Harder water may require more frequent replacement, while softer water may allow a longer interval.

4. How do I install the NOVO showerhead?

Installation is simple and tool-free.
Just attach the connector, connect the hose, and secure the showerhead.
Full step-by-step instructions are included in your box and available on our website.

5. Will the NOVO showerhead fit my bathroom?

Yes. NOVO is designed to be universally compatible with all standard shower arms and setups. No special plumbing or adaptors are required.

6. Does the NOVO showerhead increase water pressure?

Yes. NOVO uses micro-nozzle and flow optimization technology to deliver a stronger, more consistent spray — even in homes with naturally low water pressure.

7. Is the NOVO showerhead eco-friendly?

Absolutely. NOVO maximizes water efficiency without reducing performance.
Our long-lasting filters and responsibly sourced materials support a more sustainable self-care routine.

8. What material is the NOVO showerhead made from?

NOVO is crafted with high-quality, durable materials designed to resist mineral buildup and wear, ensuring long-term reliability and performance.

9. How do I know when it’s time to replace the filter?

Common signs include:

Reduced water pressure

A change in water clarity or smell

More dryness in hair or skin
Replacing the filter restores optimal filtration and flow.

10. Can I use the NOVO showerhead with hard water?

Yes — NOVO is specifically engineered to help combat the effects of hard water, protecting both your skin and hair from mineral buildup.

11. Is the NOVO showerhead safe for sensitive skin?

Yes. NOVO removes common irritants found in tap water, making it ideal for sensitive skin, eczema-prone skin, and dry scalp.

12. What’s included in the box?

Your NOVO package includes:

NOVO Filtered Showerhead

Hose

Connector

Pre-installed filter

13. What is your warranty or satisfaction guarantee?

We offer a satisfaction guarantee and dedicated customer support.
If you experience any issues, our team will make it right — quickly and professionally.

14. How do I contact customer support?

You can reach us anytime through our website or email. We’re here to help with installation, filter questions, or anything else you need.